Vacationhit - Property Management and Vacation Rentals since 1997 at 5364 Delano Court, in Cape Coral

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About Vacationhit - Property Management and Vacation Rentals since 1997

The Vacationhit - Property Management and Vacation Rentals since 1997 is a US national Real estate company located in Cape Coral, Florida. To figure out why customers choose Vacationhit - Property Management and Vacation Rentals since 1997 and to assess the reputation of the company, check the latest reviews on this page. Also, you can add your own review with the latest experience of cooperation with this company.

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Reviews

  • 1
    Rhiannon Schmidt
    Posted Aug, 26 2019
    We recently stayed at the beautiful Tuscany Home in Cape Coral from July 26- August 1st. The home was simply beautiful and the views were amazing. To be clear, I have zero problem with the property itself. My husband and I have made it a habit to stay in homes anytime we are out of town which is fairly frequent (6-10 times per year). This is the single worst experience we have ever had which we are attributing to the management company itself.
    1. There were ants throughout the kitchen- they brought bait traps when we brought it to their attention however there were already multiple traps throughout which didn't seem to be making a difference.
    2. There wasn't any extra toilet paper so we called and were told that they only provide 1 roll per bathroom for the entire stay and that we could just go to the store and buy a roll. My husband essentially told her that wasn't going to happen and they would need to be bringing us more toilet paper. They accommodated us and brought more. We were there for 6 days and are a family of 4. I have never stayed anywhere that didn't provide toilet paper. It shouldn't even be a question. Hotels are cheaper than these homes and toilet paper is ALWAYS available.
    3. There were no extra garbage bags- again, my husband had to get irritated for them to provide.
    4. 30 minutes prior to our departure the water was shut off. This delayed us from leaving on time as I had to use the bottles of water that I had in order to clean the house and get my children ready. We couldn't even flush the toilets!
    5. No laundry detergent- I realize this is not a necessity however I do want to note that in all the homes we have stayed at over the years, even the super inexpensive ones that we stay at for 1 night, always has laundry detergent.
    6. Multiple light bulbs were out throughout the home.
    7. The Xfinity box was not updated (which is free) so it prevented us from even using our own Netflix account. Normally this wouldn't be a big deal but we had a few rainy days so watching some tv would have been nice.

    This home cost is approximately $3000 for 6 nights. That's around $450+ per night. These items are minuscule and simple things that make staying in a vacation home feel like home...which I thought was the point. It's unfortunate because this home is simply exquisite but we will never stay at any home again if VacationHit is the management company.
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